Get Connected. Get Answers.
2-1-1 is the telephone number that connects you to health and human services in the community.
Looking for help with rent assistance, job training, food, shelter or support groups? These are just some of the hundreds of social services 2-1-1 can help you access. Want to volunteer or donate items? 2-1-1 has the answer.
Whether you are looking to find help or give it, when you call 2-1-1, you reach a trained call specialist who can connect you to the right source.
United Way took the lead in bringing 2-1-1 to Washington, where it became available to residents in 2006.
In the first week, call volumes in our region broke records every day as callers began using the easy-to-remember number. The number of calls is now 2 ½ times greater than to the old 10-digit line.
In a time when budget cuts reduce services and accessibility to them, 2-1-1 can help fill the information gap. 2-1-1 provides a cost-effective, efficient way to connect people with services, noted Dennis Smith, Executive VP of United Way and chair of Washington Information Network 211 (WIN 211). 2-1-1 can also help during a disaster by taking the burden off 911, allowing police officers, firefighters and paramedics to focus on those who most need emergency help. In addition, 2-1-1 stores an efficient and accurate database of community resources and can track gaps in services to better determine what services the community needs.
Locally, 2-1-1 is administered by United Way of Skagit County member agency, Volunteers of America.